Privacy Policy

Last updated: February 24, 2026

1. Introduction

Khelp Financial ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our quantitative crypto research platform ("Service").

2. Information We Collect

Account Information: When you sign in via Google OAuth, we receive your name, email address, and profile picture from Google. We do not receive or store your Google password.

Usage Data: We collect information about how you interact with the Service, including pages visited, features used, backtest configurations, and research preferences.

Payment Information: Subscription payments are processed by Stripe. We do not store your credit card number, bank account details, or other sensitive payment information on our servers. Stripe's privacy practices are governed by Stripe's Privacy Policy.

Technical Data: We may collect your IP address, browser type, device information, and access timestamps for security and analytics purposes.

3. How We Use Your Information

We use your information to: (a) provide and maintain the Service; (b) process subscriptions and billing; (c) personalize your research experience (asset selections, saved strategies); (d) send service-related communications; (e) improve the platform and develop new features; (f) detect and prevent fraud or abuse.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with: (a) Stripe for payment processing; (b) Google for authentication; (c) service providers who assist in operating the platform, under confidentiality agreements; (d) law enforcement if required by law or to protect our rights.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure session management, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use session cookies to maintain your authenticated session. We do not use third-party advertising cookies. You may disable cookies in your browser settings, but this may affect your ability to use the Service.

8. Your Rights

Depending on your jurisdiction, you may have the right to: (a) access the personal data we hold about you; (b) request correction of inaccurate data; (c) request deletion of your data; (d) object to or restrict certain processing; (e) receive a copy of your data in a portable format. To exercise these rights, contact us at will@khelpfinancial.com.

9. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information. To make a request, email will@khelpfinancial.com.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service constitutes acceptance of the updated policy.

13. Contact

For questions about this Privacy Policy, contact us at will@khelpfinancial.com.